Alday Consulting Services

Services

Operational Excellence for Pipelines, and Other Hazardous Industries

The term “operational excellence” is widely used, and is widely defined. We work with clients to achieve excellence through “no errors, no spills, no leaks, and no accidents.” Target Zero is always the goal. The elements of operational excellence are: Conduct of Operations, Human Factors, Procedures, Training, Performance Measures, Lessons Learned, System Integrity, Core Processes, Regulatory Compliance, and Risk Management. Each element is important, but some companies neglect some of the elements.

    Human Factors Plan for Pipeline Controllers

    The Pipeline Safety Act of 2006 states that every pipeline company must have a human factors management plan for pipeline controllers by 2008. Alday Consulting Services, Inc. has already developed plans with pipeline companies. Our combination of pipeline experience and human factors knowledge enables your company to have a practical approach for fatigue management and the other elements of the plan.

      Human Performance Improvement

      Are people the “greatest resource” or the “biggest problem”? Your view of people sets the performance expectation. We believe that people want to do their best. Our processes align individual and team performance with company strategies. Alday Consulting Services, Inc. excels at challenging, encouraging, mentoring, and helping people improve.

        Organization Development

        Organizational development is a big business, with many promises of a “silver bullet” solution. We believe that most organizations achieve about what they are designed to achieve. The leaders and the teams model what they observe. We work with people throughout the organization to develop a plan and practical solutions for your company.

          Change Management

          Charles Alday is a change agent! We specialize in detailed implementation, because often lack of follow-through is the death knell of most change efforts. Our collaborative approach ensures that beneficial changes are understood and accepted, for the right reasons.

            Training Design and Development

            Training is not the solution for all ills, but training is a vital component in all solutions. We work with you on a comprehensive training design that includes assessment, evaluation, and extensive follow up with the participants. A key question is what return on investment will the training provide.

              Meeting Design and Facilitation

              Alday Consulting Services, Inc. provides masterful meeting design, planning, and facilitation. The meeting objectives are always met, and the participants enjoy the process. Charles Alday has been described as a facilitator who brings his “heart, mind, and soul” to all engagements.

                Systems Thinking Interventions

                Alday Consulting Services, Inc. intentionally and intuitively includes the “big picture” in all its work. Everything is connected in organizations and in life. The overall purpose of systems thinking is organizational and personal learning. A great set of tools and techniques provide practical ways to work with the system to meet the system goals.

                  Speeches, Workshops, and Presentations

                  Would you like a quick introduction to the services and to Charles Alday? Invite him to provide a speech or presentation to your organization. He regularly speaks with groups about excellence, safety, and practicing what matters. Charles enjoys tailoring a presentation for your particular needs. Current workshops include:

                • Fatigue Management for Pipeliners
                • Meeting the Challenge of Excellence
                • The Dirty Dozen Causes of Errors and Accidents
                • Pipeliners Are Human! (Human Factors for Pipeliners)
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