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		<title>Dirty Dozen: Lack of Communication</title>
		<link>http://www.charlesalday.com/v1/2010/07/29/dirty-dozen-lack-of-communication/</link>
		<comments>http://www.charlesalday.com/v1/2010/07/29/dirty-dozen-lack-of-communication/#comments</comments>
		<pubDate>Fri, 30 Jul 2010 02:52:36 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Dirty Dozen Articles]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=366</guid>
		<description><![CDATA[Do communication problems cause any operational problems at your company?   I recently did a training session on professionalism in communication for some crude oil pipeline controllers.  Last week I did a presentation on communication for the Southern Gas Association Operations Conference. This week a Gas Control Center Manager told me about communication issues.  All indicated [...]]]></description>
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		<title>Are You Endulled? Is Your Organization?</title>
		<link>http://www.charlesalday.com/v1/2010/07/14/are-you-endulled-is-your-organization/</link>
		<comments>http://www.charlesalday.com/v1/2010/07/14/are-you-endulled-is-your-organization/#comments</comments>
		<pubDate>Wed, 14 Jul 2010 17:56:19 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[Leadership]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=362</guid>
		<description><![CDATA[Endullment is a term coined by Ira Shor to describe what happens to people when they are not allowed to participate in decisions that affect them.  Shor applied the term to educational organizations, but it fits other organizations.  Are you endulled?  In the book Managing in a Team Environment John R. Dew [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>How is the Quest for Safety Like the Task of Sisyphus?</title>
		<link>http://www.charlesalday.com/v1/2010/07/14/how-is-the-quest-for-safety-like-the-task-of-sisyphus/</link>
		<comments>http://www.charlesalday.com/v1/2010/07/14/how-is-the-quest-for-safety-like-the-task-of-sisyphus/#comments</comments>
		<pubDate>Wed, 14 Jul 2010 16:01:40 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Observations]]></category>
		<category><![CDATA[Operational Excellence]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=353</guid>
		<description><![CDATA[Do you know the myth of Sisyphus?  He was condemned to push a boulder up a hill. When he reached the top, the boulder would roll back down.  Then Sisyphus would run down the hill and push the boulder up again.This went on hour after hour, day after day, week after week, month after month, [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>&#8220;Perpetual Intermediate&#8221; &#8211; Always Be Learning</title>
		<link>http://www.charlesalday.com/v1/2010/07/14/perpetual-intermediate-always-be-learning/</link>
		<comments>http://www.charlesalday.com/v1/2010/07/14/perpetual-intermediate-always-be-learning/#comments</comments>
		<pubDate>Wed, 14 Jul 2010 15:39:20 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[Leadership]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=349</guid>
		<description><![CDATA[I was reading a book About Face by Allen Cooper.  Mr. Cooper is an expert on user interface design.  He said that people are either beginners, experts, or perpetual intermediates as interface users.  I wondered how that might apply in realms other than usability.
When a new employee goes to work for a [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Complicated Technology, Human Error, Lax Oversight</title>
		<link>http://www.charlesalday.com/v1/2010/06/24/complicated-technology-human-error-lax-oversight/</link>
		<comments>http://www.charlesalday.com/v1/2010/06/24/complicated-technology-human-error-lax-oversight/#comments</comments>
		<pubDate>Thu, 24 Jun 2010 20:33:44 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[In the News]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=334</guid>
		<description><![CDATA[In the Wall Street Journal (June 16, 2010) an article about past disaster panel members contains something that people in hazardous industries should already know.  But we forget.  The panelists believe the Deepwater Horizon panel will find these causes:&#8220;an over-reliance on complicated technology that fails, human error, and lax oversight by regulators.&#8221; Those are similar [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Dirty Dozen &#8211; Lack of Assertiveness</title>
		<link>http://www.charlesalday.com/v1/2010/06/24/dirty-dozen-lack-of-assertiveness/</link>
		<comments>http://www.charlesalday.com/v1/2010/06/24/dirty-dozen-lack-of-assertiveness/#comments</comments>
		<pubDate>Thu, 24 Jun 2010 16:24:37 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Dirty Dozen Articles]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=328</guid>
		<description><![CDATA[Read the attached article to learn about the importance of assertiveness in the workplace.  Assess whether you are passive, assertive, or aggressive.
Lack of Assertiveness Article
]]></description>
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		<slash:comments>0</slash:comments>
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		<title>&#8220;Biggest Cause of Serious Error&#8230;Is A Failure of Communication&#8221;</title>
		<link>http://www.charlesalday.com/v1/2010/06/16/biggest-cause-of-serious-error-is-a-failure-of-communication/</link>
		<comments>http://www.charlesalday.com/v1/2010/06/16/biggest-cause-of-serious-error-is-a-failure-of-communication/#comments</comments>
		<pubDate>Wed, 16 Jun 2010 18:18:14 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Operational Excellence]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=324</guid>
		<description><![CDATA[Finn O&#8217;Sullivan is a project executive for a company that builds skyscrapers.  He is quoted in The Checklist Manifesto: How to Get Things Right, by Atul Gawande. Those who construct skyscrapers rely on one checklist to make sure all the many steps in planning and construction are completed. 
Another checklist is used to ensure that [...]]]></description>
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		<title>Dirty Dozen Causes of Errors: Pressure</title>
		<link>http://www.charlesalday.com/v1/2010/06/02/dirty-dozen-causes-of-errors-pressure/</link>
		<comments>http://www.charlesalday.com/v1/2010/06/02/dirty-dozen-causes-of-errors-pressure/#comments</comments>
		<pubDate>Thu, 03 Jun 2010 01:14:32 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Dirty Dozen Articles]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=319</guid>
		<description><![CDATA[Dirty Dozen Article on Pressure
Read this month&#8217;s article to learn about self-imposed pressure and pressure exerted by others.  Pressure can cause errors and accidents.
]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>&#8220;You Always Say &#8216;Ni Hao&#8217; to the Pretty Girls&#8221;</title>
		<link>http://www.charlesalday.com/v1/2010/05/29/you-always-say-ni-hao-to-the-pretty-girls/</link>
		<comments>http://www.charlesalday.com/v1/2010/05/29/you-always-say-ni-hao-to-the-pretty-girls/#comments</comments>
		<pubDate>Sat, 29 May 2010 18:11:31 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[China Travels 2010]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=306</guid>
		<description><![CDATA[
Snow, who is a pretty girl herself, was my translator and valued assistant during my trip to China for a pipeline conference and exhibition.   &#8216;Ni Hao&#8221; was one of the few Chinese words I could say easily.  It means &#8220;hello&#8221; or &#8220;how are you?&#8221;   The pipeline exhibition had several large exhibits of the companies of [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Be a Leader Who Inspires</title>
		<link>http://www.charlesalday.com/v1/2010/05/19/how-to-be-a-leader-who-inspires/</link>
		<comments>http://www.charlesalday.com/v1/2010/05/19/how-to-be-a-leader-who-inspires/#comments</comments>
		<pubDate>Thu, 20 May 2010 03:45:27 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Leadership]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=303</guid>
		<description><![CDATA[High performance teams have high performing individuals.   A leader of a high performance team is one who inspires, teaches, develops, and coaches.   As we consider each of those leadership functions, what does it take to be a leader who inspires?
I believe there are seven steps to consider:

Point      to a greater [...]]]></description>
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