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Archive for the 'Operational Excellence' CategoryThe Difficulties of Team BuildingSince I’ve been working with teams for many years, it is no surprise that team building is difficult. I think it is becoming more difficult. Some of my recent reading reminded me of what makes team building hard work for leaders. (more…) Posted August 27th, 2007 in Leadership, Operational ExcellenceThe Parable of the Compliant CompanyOnce upon a time, there was a company. It doesn’t really matter what company, because the company is representative of many organizations. This company had a secret strategy, one which it practiced but did not publicize. Posted August 21st, 2007 in Observations, Operational ExcellenceThe Accident Report said “The post hit the truck”I just finished reading Mistakes Were Made(but not by me). The authors, Carol Tavris and Elliott Aronson, made me think about an accident report from a few years ago. I was responsible for reviewing and approving all incident analysis reports in the lessons learned system. I was also responsible for building a learning culture that accepted individual responsibility for errors and accidents. (more…) Posted August 7th, 2007 in Human Factors, Operational Excellence |
