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	<title>Alday Consulting Services &#187; Operational Excellence</title>
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		<title>Happy New Year and Good Luck</title>
		<link>http://www.charlesalday.com/v1/2010/12/29/happy-new-year-and-good-luck/</link>
		<comments>http://www.charlesalday.com/v1/2010/12/29/happy-new-year-and-good-luck/#comments</comments>
		<pubDate>Wed, 29 Dec 2010 09:54:46 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[Observations]]></category>
		<category><![CDATA[Operational Excellence]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=442</guid>
		<description><![CDATA[When I see people in top hats and pigs, my first thought is not new beginnings or good luck.Â  In Germany, they symbolize those things and can be seen in most stores at the end of the old year.Â Â  I hope that 2011 is a great year for you, and you are as prosperous as [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>The Elephant in the Control Room: The People Who Work 24-7-365</title>
		<link>http://www.charlesalday.com/v1/2010/11/14/the-elephant-in-the-control-room-the-people-who-work-24-7-365/</link>
		<comments>http://www.charlesalday.com/v1/2010/11/14/the-elephant-in-the-control-room-the-people-who-work-24-7-365/#comments</comments>
		<pubDate>Mon, 15 Nov 2010 02:45:53 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[Managing Fatigue]]></category>
		<category><![CDATA[Observations]]></category>
		<category><![CDATA[Operational Excellence]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=416</guid>
		<description><![CDATA[You&#8217;ve heard that saying about the elephant in the room, that enormous issue that few people want to acknowledge.
Pipeline control rooms in the USA have been discussing, debating, preparing, procrastinating, and thinking about a new pipeline safety regulations that require their control rooms to develop a human factors management plan by August 1, 2011.Â Â  The [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>&#8220;Someone Somewhere Sees IT Coming&#8221;</title>
		<link>http://www.charlesalday.com/v1/2010/10/19/someone-somewhere-sees-it-coming/</link>
		<comments>http://www.charlesalday.com/v1/2010/10/19/someone-somewhere-sees-it-coming/#comments</comments>
		<pubDate>Tue, 19 Oct 2010 15:42:54 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Observations]]></category>
		<category><![CDATA[Operational Excellence]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=396</guid>
		<description><![CDATA[IT is problems. Have you ever read Managing the Unexpected?Â Â  If you work in a hazardous industry, it should be required reading.Â  Karl Weick and Kathleen Sutcliffe state, on page 74, that &#8220;with every problem, someone somewhere sees it coming.&#8221;Â  Think about what people say after a problem, an accident, an error occurs. &#8220;I knew [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Empowering a Team, or a Group of People</title>
		<link>http://www.charlesalday.com/v1/2010/10/19/empowering-a-team-or-a-group-of-people/</link>
		<comments>http://www.charlesalday.com/v1/2010/10/19/empowering-a-team-or-a-group-of-people/#comments</comments>
		<pubDate>Tue, 19 Oct 2010 15:26:57 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Operational Excellence]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=393</guid>
		<description><![CDATA[I did some communications training last week for several groups of pipeliners.Â  These people are grouped into teams, but not all are on the field at the same time.Â  In some ways, they are individuals with specific skills, specialized knowledge, and mostly self-directed in their work.
Each person does need to speak up, be assertive, and [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How is the Quest for Safety Like the Task of Sisyphus?</title>
		<link>http://www.charlesalday.com/v1/2010/07/14/how-is-the-quest-for-safety-like-the-task-of-sisyphus/</link>
		<comments>http://www.charlesalday.com/v1/2010/07/14/how-is-the-quest-for-safety-like-the-task-of-sisyphus/#comments</comments>
		<pubDate>Wed, 14 Jul 2010 16:01:40 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Observations]]></category>
		<category><![CDATA[Operational Excellence]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=353</guid>
		<description><![CDATA[Do you know the myth of Sisyphus?Â  He was condemned to push a boulder up a hill. When he reached the top, the boulder would roll back down.Â  Then Sisyphus would run down the hill and push the boulder up again.This went on hour after hour, day after day, week after week, month after month, [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>&#8220;Biggest Cause of Serious Error&#8230;Is A Failure of Communication&#8221;</title>
		<link>http://www.charlesalday.com/v1/2010/06/16/biggest-cause-of-serious-error-is-a-failure-of-communication/</link>
		<comments>http://www.charlesalday.com/v1/2010/06/16/biggest-cause-of-serious-error-is-a-failure-of-communication/#comments</comments>
		<pubDate>Wed, 16 Jun 2010 18:18:14 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Operational Excellence]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/?p=324</guid>
		<description><![CDATA[Finn O&#8217;Sullivan is a project executive for a company that builds skyscrapers.Â  He is quoted in The Checklist Manifesto: How to Get Things Right, by Atul Gawande. Those who construct skyscrapers rely on one checklist to make sure all the many steps in planning and construction are completed. 
Another checklist is used to ensure that [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Booster Pumps &amp; Boosters for People &#8211; Run to Failure?</title>
		<link>http://www.charlesalday.com/v1/2009/07/17/booster-pumps-boosters-for-people-run-to-failure/</link>
		<comments>http://www.charlesalday.com/v1/2009/07/17/booster-pumps-boosters-for-people-run-to-failure/#comments</comments>
		<pubDate>Fri, 17 Jul 2009 19:22:59 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[Managing Fatigue]]></category>
		<category><![CDATA[Operational Excellence]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/2009/07/17/booster-pumps-boosters-for-people-run-to-failure/</guid>
		<description><![CDATA[A liquids pipeline often uses booster pumps to provide necessary pressure to move product from a tank into a pump on the pipeline.Â  These booster pumps are generally reliable, but do not last forever.Â  It is necessary to have a spare booster pump on hand, for when the booster pump in use fails.Â  Most pipeline [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>&#8220;I Wish I Was 55,&#8221; Updated to &#8220;It Is What It Is&#8221;</title>
		<link>http://www.charlesalday.com/v1/2009/06/15/i-wish-i-was-55-updated-to-it-is-what-it-is/</link>
		<comments>http://www.charlesalday.com/v1/2009/06/15/i-wish-i-was-55-updated-to-it-is-what-it-is/#comments</comments>
		<pubDate>Mon, 15 Jun 2009 15:05:36 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Operational Excellence]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/2009/06/15/i-wish-i-was-55-updated-to-it-is-what-it-is/</guid>
		<description><![CDATA[In 2007, I wrote how people at one company often said, &#8220;I wish I was 55, because I can get my pension and other retirement benefits.&#8221;Â Â  In 2009, the company and many companies have eliminated some retirement benefits, such as health insurance, and reduced salaries, 401K contributions, and other compensation.Â Â  Now employees are saying they [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>A Training Course for Pipeline Controllers</title>
		<link>http://www.charlesalday.com/v1/2009/06/14/a-training-course-for-pipeline-controllers/</link>
		<comments>http://www.charlesalday.com/v1/2009/06/14/a-training-course-for-pipeline-controllers/#comments</comments>
		<pubDate>Mon, 15 Jun 2009 00:09:31 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[Operational Excellence]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/2009/06/14/a-training-course-for-pipeline-controllers/</guid>
		<description><![CDATA[Our company completed two months of training for liquids pipeline controllers from PetroChina.Â  While we emphasized professional pipeline operations, we devoted attention to human factors subjects, leadership, teamwork, and communication.
I emphasized that controllers have to know, do, and be.  Each person developed a personal operations philosophy for an ideal controller.
Course Introduction
]]></description>
		<wfw:commentRss>http://www.charlesalday.com/v1/2009/06/14/a-training-course-for-pipeline-controllers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Difficulties of Team Building</title>
		<link>http://www.charlesalday.com/v1/2007/08/27/the-difficulties-of-team-building/</link>
		<comments>http://www.charlesalday.com/v1/2007/08/27/the-difficulties-of-team-building/#comments</comments>
		<pubDate>Mon, 27 Aug 2007 16:24:39 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Operational Excellence]]></category>

		<guid isPermaLink="false">http://www.charlesalday.com/v1/2007/08/27/the-difficulties-of-team-building/</guid>
		<description><![CDATA[Since I&#8217;ve been working with teams for many years, it is no surprise that team building is difficult.  I think it is becoming more difficult.  Some of my recent reading reminded me of what makes team building hard work for leaders.
In the current issue of The Futurist, an article about &#8220;Civilization&#8217;s Accelerating Challenge&#8221; [...]]]></description>
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		<slash:comments>0</slash:comments>
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