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Archive for the 'Leadership' CategoryAre You Endulled? Is Your Organization?Endullment is a term coined by Ira Shor to describe what happens to people when they are not allowed to participate in decisions that affect them. Shor applied the term to educational organizations, but it fits other organizations. Are you endulled? (more…) Posted July 14th, 2010 in Human Factors, Leadership“Perpetual Intermediate” – Always Be LearningI was reading a book About Face by Allen Cooper. Mr. Cooper is an expert on user interface design. He said that people are either beginners, experts, or perpetual intermediates as interface users. I wondered how that might apply in realms other than usability. (more…) Posted July 14th, 2010 in Human Factors, Leadership“Biggest Cause of Serious Error…Is A Failure of Communication”Finn O’Sullivan is a project executive for a company that builds skyscrapers. He is quoted in The Checklist Manifesto: How to Get Things Right, by Atul Gawande. Those who construct skyscrapers rely on one checklist to make sure all the many steps in planning and construction are completed. (more…) Posted June 16th, 2010 in Human Factors, Leadership, Operational Excellence |
