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Archive for the 'Human Factors' CategoryAre You Endulled? Is Your Organization?Endullment is a term coined by Ira Shor to describe what happens to people when they are not allowed to participate in decisions that affect them. Shor applied the term to educational organizations, but it fits other organizations. Are you endulled? (more…) Posted July 14th, 2010 in Human Factors, Leadership“Perpetual Intermediate” – Always Be LearningI was reading a book About Face by Allen Cooper. Mr. Cooper is an expert on user interface design. He said that people are either beginners, experts, or perpetual intermediates as interface users. I wondered how that might apply in realms other than usability. (more…) Posted July 14th, 2010 in Human Factors, LeadershipComplicated Technology, Human Error, Lax OversightIn the Wall Street Journal (June 16, 2010) an article about past disaster panel members contains something that people in hazardous industries should already know. But we forget. The panelists believe the Deepwater Horizon panel will find these causes:“an over-reliance on complicated technology that fails, human error, and lax oversight by regulators.” Those are similar causes to the Three Mile Island accident, the Challenger explosion, and other organizational accidents. If you study accident reports, this is not surprising. (more…) Posted June 24th, 2010 in Human Factors, In the News |
