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	<title>Alday Consulting Services &#187; Excellence Book</title>
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		<title>Meeting the Challenge of Excellence &#8211; Introduction</title>
		<link>http://www.charlesalday.com/v1/2009/07/10/meeting-the-challenge-of-excellence-introduction/</link>
		<comments>http://www.charlesalday.com/v1/2009/07/10/meeting-the-challenge-of-excellence-introduction/#comments</comments>
		<pubDate>Fri, 10 Jul 2009 19:15:48 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Excellence Book]]></category>

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		<description><![CDATA[This book is a work in progress, since 2005. Look under &#8220;Excellence Book&#8221; for more entries.  One of my 2009 goals is to complete the book by October 1, 2009

Mediocrity is going to kill the world before Armageddon ever does.           Emmy Lou Harris 
Every human [...]]]></description>
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		<title>To Err is Human &#8211; It&#8217;s Been Said By Many</title>
		<link>http://www.charlesalday.com/v1/2007/08/09/to-err-is-human-its-been-said-by-many/</link>
		<comments>http://www.charlesalday.com/v1/2007/08/09/to-err-is-human-its-been-said-by-many/#comments</comments>
		<pubDate>Thu, 09 Aug 2007 19:56:29 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Excellence Book]]></category>
		<category><![CDATA[Human Factors]]></category>
		<category><![CDATA[Observations]]></category>

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		<description><![CDATA[I&#8217;ve used the quote &#8220;to err is human&#8221; in writing about human error.  And I wanted to cite the person who said it first.  That is difficult to discover.  I knew that Alexander Pope said, &#8220;To err is human, to forgive divine.&#8221;  I discovered that Mae West said, &#8220;To err is [...]]]></description>
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		<title>Meeting the Challenge of Excellence &#8211; Chapter 1, Personal Reflection</title>
		<link>http://www.charlesalday.com/v1/2007/04/17/meeting-the-challenge-of-excellence-chapter-1-personal-reflection/</link>
		<comments>http://www.charlesalday.com/v1/2007/04/17/meeting-the-challenge-of-excellence-chapter-1-personal-reflection/#comments</comments>
		<pubDate>Wed, 18 Apr 2007 01:17:57 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Excellence Book]]></category>

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		<description><![CDATA[Personal Reflection
Four reasons why excellence matters have been suggested in this chapter. Excellence matters because we expect excellence when we purchase a good or service, stakeholders in businesses expect excellence, organizations communicate that excellence is the expectation, and we choose excellence because it is a meaningful choice that demonstrates maturity. 
When we decide that excellence [...]]]></description>
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		<title>Meeting the Challenge of Excellence &#8211; Chapter 1, Personal Excellence</title>
		<link>http://www.charlesalday.com/v1/2007/04/17/meeting-the-challenge-of-excellence-chapter-1-personal-excellence/</link>
		<comments>http://www.charlesalday.com/v1/2007/04/17/meeting-the-challenge-of-excellence-chapter-1-personal-excellence/#comments</comments>
		<pubDate>Wed, 18 Apr 2007 01:12:46 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Excellence Book]]></category>

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		<description><![CDATA[Personal Excellence
Excellence means when a man or woman asks of himself more than others do.          Jose Ortega ´y Gasset
Take the mirror test. A mirror test is when a person looks in the mirror, evaluating how well he or she is practicing what matters in all spheres [...]]]></description>
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		<title>Meeting the Challenge of Excellence &#8211; Chapter 1, Operational Excellence</title>
		<link>http://www.charlesalday.com/v1/2007/04/17/meeting-the-challenge-of-excellence-chapter-1-part-3/</link>
		<comments>http://www.charlesalday.com/v1/2007/04/17/meeting-the-challenge-of-excellence-chapter-1-part-3/#comments</comments>
		<pubDate>Wed, 18 Apr 2007 01:06:37 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Excellence Book]]></category>

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		<description><![CDATA[Operational Excellence
A number of companies use the term “operational excellence.” That term generates 410,000 hits on the Internet. Industries and services using that term include pipeline, oil, nuclear, chemical, military, furniture, software, pharmaceuticals, food, travel, education, and government agencies. Some of the pipeline or related companies that use the term “operational excellence” and how they [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Meeting the Challenge of Excellence &#8211; Chapter 1, Business Excellence</title>
		<link>http://www.charlesalday.com/v1/2007/04/17/meeting-the-challenge-of-excellence-chapter-1-part-2/</link>
		<comments>http://www.charlesalday.com/v1/2007/04/17/meeting-the-challenge-of-excellence-chapter-1-part-2/#comments</comments>
		<pubDate>Wed, 18 Apr 2007 01:02:06 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Excellence Book]]></category>

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		<description><![CDATA[Excellence in Business
Businesses also define excellence in a number of ways. Those millions of websites indicate excellence may be related to quality, safety, productivity, customer satisfaction, continuous improvement, or profitability. Google “business excellence,” if you want to see other terms used in various industries. Clearly most businesses aspire to excellence. Aspirations are one thing, definitions [...]]]></description>
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		<title>Meeting the Challenge of Excellence &#8211; Chapter 1, Excellence in General</title>
		<link>http://www.charlesalday.com/v1/2007/04/17/chapter-1-why-excellence-matters/</link>
		<comments>http://www.charlesalday.com/v1/2007/04/17/chapter-1-why-excellence-matters/#comments</comments>
		<pubDate>Tue, 17 Apr 2007 22:41:08 +0000</pubDate>
		<dc:creator>Charles</dc:creator>
				<category><![CDATA[Excellence Book]]></category>

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		<description><![CDATA[Chapter 1- Why Excellence Matters

I have the simplest tastes. I am always satisfied with the best. Oscar Wilde

Excellence in General
When I buy products or services, I expect those items to meet certain standards. I am looking for excellence, and usually at the lowest cost possible. Whether it is a $.50 pack of peanuts or a [...]]]></description>
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