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Archive for the 'Dirty Dozen Articles' CategoryDirty Dozen: Lack of CommunicationDo communication problems cause any operational problems at your company? I recently did a training session on professionalism in communication for some crude oil pipeline controllers. Last week I did a presentation on communication for the Southern Gas Association Operations Conference. This week a Gas Control Center Manager told me about communication issues. All indicated that communication problems lead to many other problems. Let me encourage you this month to improve communications – begin with your speaking and listening skills, then encourage your team to read the article and discuss how to improve communications. Please click on the link below. Posted July 29th, 2010 in Dirty Dozen ArticlesDirty Dozen – Lack of AssertivenessRead the attached article to learn about the importance of assertiveness in the workplace. Assess whether you are passive, assertive, or aggressive.  Lack of Assertiveness Posted June 24th, 2010 in Dirty Dozen ArticlesDirty Dozen Causes of Errors: PressureDirty Dozen Article on Pressure Read this month’s article to learn about self-imposed pressure and pressure exerted by others. Pressure can cause errors and accidents.  Pressure Relief Posted June 2nd, 2010 in Dirty Dozen Articles |
