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Dirty Dozen: Lack of CommunicationPosted July 29th, 2010Do communication problems cause any operational problems at your company? I recently did a training session on professionalism in communication for some crude oil pipeline controllers. Last week I did a presentation on communication for the Southern Gas Association Operations Conference. This week a Gas Control Center Manager told me about communication issues. All indicated that communication problems lead to many other problems. Let me encourage you this month to improve communications – begin with your speaking and listening skills, then encourage your team to read the article and discuss how to improve communications. Please click on the link below. This entry was posted on Thursday, July 29th, 2010 at 9:52 pm and is filed under Dirty Dozen Articles. |